Detailing Aura
Privacy Policy
This Privacy Policy explains how Detailing Aura collects, uses and protects information provided by customers.
Effective Date: 28 July 2026
1. Information We Collect
When you use our website, request an appointment, use our services or communicate with us, we may collect information that you provide directly to us.
- Name
- Mobile number
- Email address
- Vehicle details
- Vehicle registration number
- Selected services
- Appointment information
- Membership information
- Pick-up and drop preferences
- Messages and service requirements submitted to us
2. How We Use Your Information
We use customer information to operate and provide our vehicle-care services. This may include:
- Processing appointment requests
- Managing customer accounts and vehicle details
- Managing memberships and service history
- Providing requested vehicle-care services
- Managing pick-up and drop requests
- Providing customer support
- Sending appointment and service-related updates
- Maintaining and improving our services
- Preventing misuse, fraud or security incidents
- Complying with applicable legal requirements
3. Communication
We may use the contact information you provide to communicate with you regarding appointment requests, bookings, vehicle services, memberships, payments, service completion, account-related matters and customer support.
Depending on the service being provided, these communications may be sent through email, telephone, SMS, WhatsApp or other communication channels used by Detailing Aura.
4. Third-Party Services
We may use trusted third-party technology and service providers where required to operate our website, communicate with customers, process transactions or provide our services.
Information is shared only where reasonably necessary for the relevant service or where required by law. Third-party services may process information according to their own privacy policies and legal obligations.
5. Data Security
We use reasonable technical and organisational measures intended to protect customer information against unauthorised access, alteration, disclosure, misuse or loss.
Access to customer information is restricted to authorised persons and systems where access is required for legitimate business purposes.
6. Data Retention
We may retain customer and service information for as long as reasonably necessary to provide our services, maintain business and service records, resolve disputes, maintain security and meet applicable legal or regulatory requirements.
7. Your Information
You may contact Detailing Aura if you believe the personal information held about you is incorrect or if you would like to request correction or deletion of information, subject to information that we are required or permitted to retain.
8. Cookies and Website Information
Our website may use cookies or similar technologies that are necessary for website functionality, sessions, security and user experience.
9. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology or legal requirements change. The latest version will be made available on this page.
10. Contact Us
For privacy-related questions or requests, you can contact Detailing Aura at:
Email: info@detailingaura.com
Phone: +91 80544 44119
Address: Plot No. 186, Roza Yakubpur, Sector 16B, Near Ek Murti Chowk, Greater Noida (West)